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Mercure Madrid Centro, Madrid
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Key details
About the Hotel
Lope De Vega 49,
Madrid,
Spain,
28014,
Community of Madrid
Mercure Madrid Centro is a 4-star hotel in the heart of Madrid, featuring modern amenities and fully equipped rooms. The hotel offers a buffet breakfast with hot dishes until 11:30 and convenient access to major attractions.
Rooms & Amenities
Rooms at Mercure Madrid Centro feature air conditioning, premium bedding, free WiFi, and flat-screen TVs. Bathrooms come with complimentary toiletries, bathtubs, or showers, ensuring a comfortable stay for all guests.
Dining & Nearby Options
Dining options include a bar serving sandwiches and light snacks throughout the day. Nearby restaurants like Restaurante Prado and Taberna Maceira offer additional culinary experiences.
Business & Services
The hotel provides three meeting rooms suitable for business events and gatherings, complemented by free Wi-Fi. A free internet terminal is also available in the lobby for guest convenience.
Local Area & Transportation
Mercure Madrid Centro's location allows guests to easily explore cultural highlights like the Prado Museum, Reina Sofia Museum, and Retiro Park, all just a short distance away. Atocha Train Station is a ten-minute walk, with public transport options like Neptuno bus stop and Anton Martin subway station nearby.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was good, with fresh options that made each morning enjoyable.” view full review
Comfy Bed Bliss
“The bed in my room was incredibly comfortable, ensuring a great night's sleep every night.” view full review
Accessible Comfort
“The facilities were well-designed for everyone, making it a relaxing stay for all.” view full review
Convenient Beverages
“Having a coffee and tea station in the room was a lovely touch, perfect for a cozy start to the day.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Sports & Fitness
Sports trainer
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Snack bar
Bar/ Lounge area
Packed lunches
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Leisure/ TV room
Massage
Room features
Air conditioning
Heating
Mini-bar
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Parquet floor
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Location
Lope De Vega 49,
Madrid,
Spain,
28014,
Community of Madrid
Map view
street view
Lope De Vega 49,
Madrid,
Spain,
28014,
Community of Madrid
City landmarks
Square
Plaza Mayor
1.2
km
Square
Puerta del Sol
1.0
km
Casino
Gran Via
1.1
km
Park
El Retiro Park
1.1
km
Palace
Royal Palace of Madrid
1.9
km
Plaza de la Independencia
Parque del Retiro
1.1
km
Museum
Museo Nacional Centro de Arte Reina Sofia
750 m
Public Building
Cybele Palace
770 m
Museum
Plaza de Cibeles
720 m
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.3
km
Church
Real Basilica de San Francisco el Grande
1.9
km
Calle Alcala 42
Circulo de Bellas Artes
680 m
Square
Plaza de Santa Ana
680 m
Paseo del Prado Paseo Del Prado
Paseo del Prado
630 m
Calle Ponzano tapas
3.1
km
Library
Museum of the National Library
1.2
km
Museum
National Archaeological Museum
1.5
km
Museum
Museo de Historia de Madrid
1.8
km
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
1.5
km
Theatre
Teatro Real
1.7
km
Museum
Museo Sorolla
2.4
km
Church
Iglesia San Gines
1.1
km
Museum
National Museum of Decorative Arts Museo Nacional de Artes Decorativas
830 m
Square
Plaza de Colon
1.6
km
Nearby
Museum
Prado National Museum
380 m
Museum
Museo Nacional Thyssen-Bornemisza
230 m
Garden
Royal Botanical Garden of Madrid
350 m
Museum
CaixaForum Madrid
410 m
Park
Neptune Fountain
230 m
Plazuela de Anton Martin
Monumento a los Abogados de Atocha
440 m
Restaurants
Restaurante Prado
70 m
Paseo del Prado 16
Estado Puro
170 m
Plaza Canovas del Castillo 4
Taberna La Dolores
120 m
Plaza de Jesus 4
Los Gatos
120 m
Calle del Marques de Toca 6 Lavapiés
Cafeteria Prado S.A
230 m
Paseo Prado 16
Taberna Maceira
230 m
Calle Huertas 66
Terramundi
140 m
Calle Lope de Vega 32
Cervezas la fabrica
90 m
Calle de Jesus
La Plateria
250 m
Calle Moratin 49
Le Comptoir de la Crepe
160 m
Calle Huertas 68
Vips
210 m
Plaza de Canovas del Castillo 5
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Helpful staff
Great location
Room cleanliness
Limited dining
8.0/10
Great
Rooms
7.4
Location
9.0
Service
8.9
Dining
7.3
Guest reviews
8.0/10
based on 7 reviews
4/5
based on 1212 reviews
8.4
8.4/10 based on 1744 reviews
#209 of 483 hotels in Madrid based on Tripadvisor
Anthony
United Kingdom,
November
2023
8.4/10
I had a mixed experience at this hotel. The rooms were spotless and very comfortable, but the proximity to the elevator was a bit noisy in the mornings. The service was exceptional, with polite and caring staff, a nice gesture of complimentary wine and fruits, along with additional discounts. The location was ideal for exploring Madrid's main attractions but lacked convenient access to taxis. The dining options were outstanding with a wide variety of choices. However, the hotel lacked some necessary facilities for a complete experience.
Rooms
8.0
The rooms were spotless and very comfortable, featuring a rainwater shower head in the bathroom.
Service
9.0
The service was exceptional, with polite and caring staff providing complimentary wine and fruits, along with discounts.
Location
9.0
The hotel's location was perfect for exploring Madrid, with proximity to major attractions and local eateries.
Dining
9.0
The dining experience was excellent, offering a wide variety of delicious options.
Facilities
7.0
The hotel lacked some necessary facilities for a complete experience.
James
United States,
October
2023
8.4/10
My stay at the hotel was pleasant overall. The rooms, while on the hot side even with the AC at max, were refurbished, pleasant, and modest-sized. The service was top-notch, especially with the staff going above and beyond to assist us with an unexpected flight cancellation. The location is exceptional, near museums and a variety of restaurants, making it ideal for sightseeing. The dining experience was excellent, setting me up for the day with delicious options, although I chose to explore other dining venues after trying breakfast. Overall, a good value for the money.
Rooms
8.0
The rooms were pleasant, modest-sized, and despite being hot, they were refurbished. Good enough for a comfortable stay.
Service
9.0
The service was exceptional, with staff being very polite and helpful, especially during unexpected circumstances. They really went the extra mile to ensure our comfort.
Location
9.0
The location of the hotel is exceptional, close to major museums and a variety of local tapas bars and restaurants, making it perfect for sightseeing and enjoying the local culture.
Dining
8.0
The dining experience was excellent, with delicious and well-presented options that set me up for the day. However, I ended up exploring other dining options after the first morning.
Facilities
8.0
The hotel facilities met my needs and expectations. Everything was well-organized and convenient during my stay.
Peter
United Kingdom,
September
2023
7.8/10
The hotel room was quite tiny with no space to move or put luggage, but very clean with comfortable beds. The service was lovely, especially from the charming Front Desk Manager Rosario who made me feel extra special. The location was amazing, close to major art museums and local tapas bars. The dining options were limited, and it's preferable to explore other breakfast choices after trying it once.
Rooms
8.0
The small rooms were very clean with very comfortable beds.
Service
9.0
The service was lovely, and the Front Desk Manager Rosario was extremely helpful and accommodating.
Location
9.0
The location was amazing, close to major art museums and local tapas bars.
Dining
5.0
The dining options were limited, it's better to explore other breakfast choices outside.
Facilities
Joseph
United States,
July
2023
7.6/10
My stay at the hotel had its ups and downs. The location was perfect, close to public transport for exploring Madrid, but the rooms needed some improvements as they were not properly cleaned, a bit noisy, and had issues like a fixed toilet not properly to the ground. On the bright side, the staff was exceptionally helpful and caring, offering thoughtful gestures like free breakfast, a bottle of wine, and a discount. Dining options were limited with a late start at 7 am, but satisfactory. Overall, a somewhat mixed experience with room for enhancement.
Rooms
5.0
The rooms were not properly clean, noisy, and had maintenance issues like a fixed toilet not properly to the ground.
Service
9.0
The staff was exceptionally helpful and caring, offering free breakfast, a bottle of wine, and a discount.
Location
9.0
The location was fantastic, close to public transport for exploring Madrid.
Dining
7.0
Dining options were limited with a late start at 7 am, but satisfactory.
Facilities
Helpful staff
Room cleanliness
Edward
United Kingdom,
June
2023
7.4/10
The hotel had a lovely ambiance and offers a terrace and a gym cycle in the room, but the room service needs improvement, and breakfast is not included in the rate.
Rooms
7.0
The room was cozy with nice amenities like a terrace and a gym cycle, but there were some maintenance issues such as a plugged lavatory and a shower wand that wouldn't stay in place. The tablet device for local attractions didn't work either.
Service
8.0
The staff was super friendly and available to help with any issues. However, I had to insist on getting the individual name of the duty staff for better service.
Location
9.0
The location was excellent, just off Paseo del Prado and within walking distance to major attractions like Puerta del Sol, Plaza Mayor, Palacio Real, and the museums. It's a great central spot.
Dining
6.0
The dining experience was below par as breakfast was not included and started late at 7 am, which was a bit tight for business travelers.
Facilities
7.0
The facilities were nice, with a gym cycle in the room and a terrace to enjoy. However, the breakfast not being included in the rate was a downside.
Chris
United States,
May
2023
8.2/10
During our 2-night stay, we found the hotel to be clean, comfortable, and safe, though the room was a bit crowded with three of us. The check-in process took longer than expected, not ready until the afternoon, but overall, the stay was pleasant.
Rooms
8.0
The room was clean and tidy, making us comfortable and safe.
Service
9.0
The staff were very helpful, providing us with an iron and a table. They were also welcoming and exceptionally helpful with local knowledge.
Location
9.0
The location was fantastic, very close to El Prado Museum and El Retiro, with easy access to central Madrid.
Dining
7.0
The dining experience was satisfactory, with tasty food and fresh fruit, though better coffee would be appreciated.
Facilities
8.0
The hotel offers various convenient facilities to enhance the stay.
John
United Kingdom,
May
2023
8.8/10
I had a wonderful stay at the hotel with its generously sized bed, good modern bathroom, and quiet ambiance, reminiscent of the Mercure Centro. The 'doorbells' added a unique touch, though the rooms were a bit small, even by European standards.
Rooms
8.0
The room was cozy and well-equipped with a generously sized bed and a good modern bathroom. The quiet setting made for a relaxing stay.
Service
9.0
The service was exceptional, with the staff going above and beyond to meet our needs. They were exceptionally helpful, friendly, and courteous throughout our stay.
Location
9.0
The hotel's location was ideal for my needs, close to the old town, great tapas bars, and major art museums. Being in the literary/art area surrounded by local tapas bars and restaurants was a big plus.
Dining
9.0
I was delighted with the breakfast; it was truly amazing with a wide variety of fruits, juices, meats, cheeses, and pastries. The homemade pies and jams were a lovely touch.
Facilities
9.0
The hotel offered a range of excellent facilities, enhancing my overall experience. From room service to laundry, everything was well taken care of.
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